“Cate is an exceptional editor. She takes muddled drafts and transforms them into crisp pieces that communicate technical concepts in plain English. She makes language appropriate for a range of audiences. Cate immediately grasps the key concepts in a piece, even when it’s her first exposure to the subject. I’ve always felt our work was substantially better when Cate worked with us. Cate makes instructions for interactive applications accurate and easy to use.” —Kirsti Aho, Macromedia/Adobe
Client: Macromedia/Adobe Systems
Products: Contribute, Captivate, Flash, Dreamweaver
Challenges
Software how-to guide drafts were hard to follow, contained errors, and did not conform to Macromedia’s standards. Audience for these guides was college teachers.
Dutchgirl’s solutions
I edited or rewrote the guides for the following:
- Clarity: Were the instructions hard to understand?
- Flow: Did the instructions follow in the right order?
- Accuracy: Did the text describe the screenshots accurately?
- Style: Did the text follow company style for usage, format, and so on?