Flying Dutchgirl Communications » health care http://dutchgirl.com Sat, 17 Dec 2011 00:14:50 +0000 en hourly 1 http://wordpress.org/?v=3.0.4 Content and UI writing for caregiver resource site http://dutchgirl.com/2000/10/content-and-ui-writing-for-caregiver-resource-site/ http://dutchgirl.com/2000/10/content-and-ui-writing-for-caregiver-resource-site/#comments Sun, 01 Oct 2000 17:00:25 +0000 Cate http://dutchgirl.com/?p=880 CaregiverZone logo

“Caregiving professionals are always looking for resources they can confidently recommend to families. Cate’s concise, clear descriptions made a great contribution to the CaregiverZone site’s credibility among my colleagues.” Dean Kidder, RN, Director of Business Development

Client: CaregiverZone, a resource site for caregivers of elderly relatives; www.caregiverzone.com

Challenges: Provide informational support for family members making important and sometimes urgent decisions about a relative’s treatment, care, or placement in an institution. Treat an emotionally sensitive topic with sensitivity while providing clear, concise information on health care, health insurance, and legal issues.

Dutchgirl’s solutions

Working with staff, outside health care experts, and usability consultants, I provided these deliverables:

  • Concise descriptions of caregiving resources in over 100 categories, from Meals on Wheels programs to Medicare rules
  • User interface copy for site registration, sign-in, and sign-out, including contextual help, error messages, and automatically generated email messages
  • Other site content, such as company information
  • A style guide for content and user interface copy

America Online introduced CaregiverZone as its caregiving portal in summer 2000. USA Today named it a “hot site” in March 2000.

For more details

… or to discuss your project, contact us.

]]> http://dutchgirl.com/2000/10/content-and-ui-writing-for-caregiver-resource-site/feed/ 0 Family tree tool for assessing inherited health risks http://dutchgirl.com/2000/09/family-tree-tool-for-assessing-inherited-health-risks/ http://dutchgirl.com/2000/09/family-tree-tool-for-assessing-inherited-health-risks/#comments Fri, 15 Sep 2000 17:00:00 +0000 Cate http://dutchgirl.com/?p=846 Client: GeneticHealth, San Mateo, Calif. Website: GeneticHealth.org

Challenges: Design a usable interface for a tool to help users classify their risk for inherited diseases.

Dutchgirl’s solutions

I worked with a genetic counseling expert to refine questions and answers into a usable interface for a tool that produced a health risk report.

For more details

… or to discuss your project, contact us.

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