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Macromedia/Adobe

Cate has joined Adobe

Adobe building at 7th and Townsend

On May 3, I hit the Shut Down button on Flying Dutchgirl and joined Adobe Systems as a senior technical editor. My group is a kind of SWAT team for help and support content for Adobe software and Adobe.com. It’s interesting and fun to be part of the company that changed so much by putting digital tools into the hands of designers and artists. I’m extremely pleased to be working with some very smart and talented people.

My cubicle (it’s a really nice cubicle) is at 7th and Townsend in San Francisco, in the stunningly redone Baker & Hamilton building that Macromedia moved into before Adobe acquired it in 2005. Now on the National Registry of Historic Places, and built in 1904 for a steel and hardware company, it was the building that established the neighborhood as a manufacturing and warehouse district. Read more history in John Dowdell’s post about the building. It’s the second pre-1906 building where I’ve worked in San Francisco (the first was the Call Building at Third and Market).

In Adobe’s ground-floor atrium, a post milled from an ancient Douglas fir

Post milled from Douglas fir in restored atrium of Adobe building

Saraswati, the Hindu goddess of learning, music, arts, science, and technology; this little sculpture was a gift from a friend who went to India, and she sits on my desk (Saraswati, not my friend) watching over my work

Saraswati, Hindu goddess of learning, music, arts, science, and technology

Software how-to guides for teachers

“Cate is an exceptional editor. She takes muddled drafts and transforms them into crisp pieces that communicate technical concepts in plain English. She makes language appropriate for a range of audiences. Cate immediately grasps the key concepts in a piece, even when it’s her first exposure to the subject. I’ve always felt our work was substantially better when Cate worked with us. Cate makes instructions for interactive applications accurate and easy to use.” —Kirsti Aho, Macromedia/Adobe

Client: Macromedia/Adobe Systems

Products: Contribute, Captivate, Flash, Dreamweaver

Challenges

Software how-to guide drafts were hard to follow, contained errors, and did not conform to Macromedia’s standards. Audience for these guides was college teachers.

Dutchgirl’s solutions

I edited or rewrote the guides for the following:

  • Clarity: Were the instructions hard to understand?
  • Flow: Did the instructions follow in the right order?
  • Accuracy: Did the text describe the screenshots accurately?
  • Style: Did the text follow company style for usage, format, and so on?