User Interface Writing

Sites that let people get more done with less effort

An online application with a usable interface can make your employees more productive and help you improve service to your customers or nonprofit clients.

Working with graphic designers and developers, and within your project’s defined scope and requirements, I provide:

Application flow maps and screen wireframes
Screen-by-screen specs for interactivity, including dynamic text, linking, error message conditions, and error message text
Advising on data categories and naming
Contextual help content
Confirmation and other emails automatically generated by the application

» See my user interface writing portfolio

The word from clients

Employee survey results: "Satisfied" or "Very satisfied" —See more about this intranet application, employee signup for stock purchase plan

"A pretty big success... You were extremely helpful with transforming our drafts of text into something suitable for the web, and helping us create a simple-to-read and user-friendly site. The template you created for us has also been extremely helpful as a framework or map as we add pages to our site." —Public sector client

"Cate transformed a traditional piece of sequential learning into a dynamic online experience." —See NCG disaster preparedness toolkit